Privacy Policy

Information We Collect

When you use aurnovaiqi's event budget planning services, we collect information that helps us provide better financial planning tools and support. This happens in several ways during your journey with us.

Personal Information You Provide

We collect details when you create an account, use our budgeting tools, or contact our support team. This includes your name, email address, phone number, and business information. When setting up budget plans, you might share event details, vendor preferences, and financial parameters that help us customize your experience.

Automatically Collected Data

Our systems automatically gather technical information about how you interact with our platform. This includes your IP address, browser type, device information, and usage patterns within our budgeting tools. We also track which features you use most and where you might need additional support.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our event budget planning services. We've designed our data usage to be transparent and focused on what actually helps you succeed.

• Provide personalized budget planning tools and recommendations based on your event types and spending patterns
• Send important account updates, security notifications, and service-related communications
• Analyze platform usage to improve features and identify areas where users need better support
• Respond to your questions, provide customer support, and resolve technical issues
• Ensure platform security by monitoring for suspicious activity and preventing unauthorized access
• Generate insights about budgeting trends that help us develop better tools for all users
• Communicate about new features, educational content, and updates that might benefit your planning process

Information Sharing and Disclosure

We share your information only when necessary for providing our services or as required by law. Most of your budget planning data stays within our secure systems, but some sharing helps us deliver better service.

Service Providers and Partners

We work with trusted companies that help us operate our platform effectively. These include cloud hosting providers, payment processors, and customer support tools. All partners sign strict agreements about data protection and can only use your information for specific services we authorize.

Legal Requirements

Sometimes Australian law requires us to disclose information to government agencies or in legal proceedings. We only share what's legally required and will notify you when possible, unless prohibited by law.

Business Transfers

If aurnovaiqi is acquired or merges with another company, your information might be transferred as part of that transaction. We'd notify you about any ownership changes and how they might affect your privacy rights.

Your Privacy Rights

Under Australian privacy laws, you have significant control over your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting us directly.

To exercise any of these rights, contact us through the details provided at the bottom of this page. We typically respond to requests within 30 days and never charge fees for basic access or correction requests.

Data Security and Protection

Protecting your financial planning data is fundamental to our service. We use multiple layers of security to keep your information safe from unauthorized access, loss, or misuse.

Technical Safeguards

All data transmission uses industry-standard encryption protocols. Your information is stored on secure servers with regular backups and access controls. We monitor our systems constantly for security threats and update our protection measures regularly.

Access Controls

Only authorized aurnovaiqi team members can access your information, and only when necessary for providing support or maintaining services. All staff receive privacy training and sign confidentiality agreements.

Incident Response

If a data breach occurs, we have procedures to contain the incident, assess what information was affected, and notify relevant authorities within 72 hours as required by Australian law. We'd also contact affected users directly.

Data Retention and Deletion

We keep your information only as long as necessary for providing services or meeting legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

• Account information remains active while you use our services and for one year after account closure
• Budget planning data is stored for three years to help with historical analysis and tax record requirements
• Support communications are kept for two years to maintain service quality and resolve follow-up issues
• Technical logs and usage analytics are retained for 18 months for security monitoring and platform improvement
• Financial transaction records are kept for seven years to comply with Australian business record requirements

When retention periods expire, we securely delete information from our active systems. Some data might persist in encrypted backups for additional security, but becomes inaccessible for normal business operations.

International Data Transfers

While aurnovaiqi operates in Australia, some of our technology partners use servers located overseas. When your information travels internationally, we ensure it receives equivalent protection to Australian privacy standards.

We primarily use service providers in countries with adequate privacy protections, such as the European Union and United States. All international transfers are covered by specific agreements that require partners to maintain Australian-level privacy safeguards.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to provide a better user experience and understand how our budgeting tools perform. You have control over most of these tracking mechanisms.

Essential Cookies

These are necessary for basic platform functionality, such as keeping you logged in and remembering your budget preferences. You can't disable these while using our services.

Analytics and Performance

We use cookies to understand which features are most helpful and where users experience difficulties. This information helps us improve the platform but doesn't identify individual users.

Your Choices

Most browsers allow you to control cookie settings. However, disabling certain cookies might limit platform functionality or require you to re-enter preferences frequently.

Children's Privacy

aurnovaiqi's event budget planning services are designed for adults managing business or personal finances. We don't knowingly collect information from children under 18 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll work with you to remove any inappropriate data from our systems.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify users through email or prominent platform announcements.

Minor updates, such as clarifications or contact information changes, might be made without individual notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.

All policy changes include an updated effective date. Continued use of our services after changes take effect indicates acceptance of the new terms.